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What to say in today's toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: * Negotiating severance * Performance reviews * Responding to a pay cut * Asking for a raise or promotion * Terminating a friend * Job interviews * Dealing with difficult bosses * And many more