Working with Them

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Working With Them is an exploration into properly managing client partnerships. At each stage of the client lifecycle, it is vital you are clearly demonstrating you are on their side. This book walks through 10 stages of a client relationship with strategies and stories to help you "make it as clear as you can that you are on their side, working with them and not against them". Implement these strategies and your clients will become your staunchest advocates to prospective clients.