Understanding Marketing: Expert Solutions to Everyday Challenges

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The latest volume in the series: Understanding MarketingBusinesses soar when everyone in the organization adopts a marketing mind-set?an awareness of who the company's customers are, what they want, and how the organization can serve them profitably. But marketing's a big subject. How might you demystify it for yourself and your group if you don't have a marketing background?This volume provides the concepts and examples you need. You'll learn how to:-Define a target market-Identify and understand your toughest competitors-Develop a marketing strategy that lays out "the four Ps": product, promotion, pricing, and "place" (distribution)-Test new product or service ideas with customers-Get the most from relationship marketing