The Supervisor's Big Book of Lists

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In today's pressure cooker business environment, it's all too easy to make hasty decisions - and big mistakes. Here's an instant problem solver that gives you more than 120 detailed lists containing over 1, 000 business-tested techniques and strategies for successfully handling every area of your job - from dealing with problem people and managing time, to boosting productivity and improving your communication skills. Here's just a sample of what you'll find: techniques for avoiding the time traps of supervision, coping strategies for dozens of employee problems, proven methods for handling a variety of personnel matters, tips for keeping your cool in crisis situations and management techniques for the day-to-day aspects of your job. In addition, you'll also find ten ways to request and get additional help...six sure-fire methods for combatting excuses...13 guaranteed techniques to control your paperwork...ten rules for effective supervisor/subordinate relationships...and much more! With The Supervisor's Big Book of Lists, you'll never be at a loss as to what to do or say in any business situation. It may well become the most valuable handbook you'll ever own!