The Responsible Serving of Alcoholic Beverages

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This new book incorporates the legalities and responsibilities of serving alcohol, either behind a bar, at a table, or at an off-premise function. Alcohol sales are an important source of revenue for many establishments. However, establishments may face the potential for civil and criminal liability should one of your customers become intoxicated and cause damage to themselves, others or property. Good management and employee training is the key to preventing these problems before they become an issue. This manual covers: alcohol and legal issues, understanding BAC levels, responsible serving, ID checking, handling difficult customers, designated drivers, how alcohol effects the body, identifying and handling problem situations, minors and fake IDs, how to reduce liability lawsuits, local law enforcement issues, and reducing liability insurance coverage premiums. This book is a complete and comprehensive, yet inexpensive in-house training program.