The PerformanceStat Potential

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Today, governments at all levels employ PerformanceStat: a focused effort by public executives to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up - all to improve government's performance. Here, Harvard leadership and management guru Robert Behn analyses the leadership behaviours at the core of PerformanceStat to identify how they work to produce results.