The New Face of Government

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Focusing on transformation at the federal, state, and local levels, this book reflects the changes that are currently taking place in government and nonprofit organizations. Processes such as strategic management, enterprise architecture, information and communications technology, and enterprise transformation are enabling agencies from both the public sector and the private sector to become cost-effective, performance-oriented learning organizations. Aimed at present and future administrators of public organizations, this resource includes a field-tested survey for diagnosing disequilibrium in organization as a first step in a transformational change initiative.