The New Deal at Work: Why Business Strategy Depends on Productive Friction and Dynamic Specialization

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When Internal Development Programs are reduced or nonexistent, how can employers retain the employees they need and secure the commitment and specialized skills that so many projects demand? With The New Deal at Work, Cappelli contends that managers and employees alike, in order to achieve their long-term goals and objectives, must better understand the new dynamics shaping today's workforce. Cappelli's conclusions will strike a chord with anyone who must reconcile the realities of the workplace with the demands of business and career.