The Essentials of the New Workplace

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Featuring internationally-renowned authors, The Essentials of the New Workplace provides an updated assessment of research into the social, psychological and organizational aspects of the new working practices that are shaping today's workplace. Modern practices such as team working, total quality management, call centres, virtual organizations and supply-chain partnering are examined. The early chapters focus on their psychological consequences, while later chapters explore their effects on organizational performance. Designed to facilitate the understanding, creation and management of modern working practices, this is a concise, "essential", edition of the larger volume, The New Workplace. Essential reading for students and scholars of organizational psychology, The Essentials of the New Workplace will also be useful for consultants, as well as human resource managers and others involved with the management of new working practices.