The Essential Guide to Managing Small Business Growth

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A cliché it may be but we are living in ever more turbulent times. Business decision-making has become more challenging and unpredictable than ever: we experience unforeseen and often cataclysmic changes in consumer demand, both at home and in export markets, customers continue to demand more, more quickly and for less, new laws and regulations abound, competitors steal loyal customers, and, increasingly, a call centre has replaced the advice that once could be found from a Small Business Adviser. This book provides all the information that a Small Business owner, director or manager will need in every facet of growing the business in a practical, easy to use format