Age of Invisible Machines

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Praise for Age of Invisible Machines "With each chapter, I found myself agreeing more and more. This made my 'must-read' list for anyone who cares about technology." --Sherry Comes, former CTO and Distinguished Engineer at IBM, IBM Watson "Robb has always been a pioneering mind in the world of experience design and he's established a deeply compelling vision for the next phase of our relationship with technology. Age of Invisible Machines is surprisingly easy to follow--laying out a clear path for the inevitable work of leveraging conversational AI and making complex business operations autonomous. I can't recommend it enough!" --Rebecca Flavin, Global Experience Strategy Officer, Ogilvy "All of these icons on our screens and keys on our keyboards are there because we haven't made computers good enough to talk to. Language is the most natural user interface. Age of Invisible Machines not only makes this future obvious, but the book shows how to embrace it now. I'm a speech scientist and I can't believe I didn't think of this!" --Dan Lametti, Psychology Professor and Psycholinguist, Acadia University