Six Sigma and Beyond

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This volume introduces the relationship of statistics, probability, and reliability as they apply to quality in general and to Six Sigma in particular. The author brings the theoretical into the practical by providing statistical techniques, tests, and methods that the reader can use in any organization. He reviews basic parametric and non-parametric statistics, probability concepts and applications, and addresses topics for both measurable and attribute characteristics. He delineates the importance of collecting, analyzing, and interpreting data not from an academic point of view but from a practical perspective.