Servant Leadership in Pandemic Times

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The problem addressed in this study is how the dimensions of servant leadership have impacted the performance of non-profit organizations (NPOs) during a pandemic. The purpose of this quantitative correlational design study was to determine the extent to which management teams' principles of servant leadership effect the performance of NPOs during a pandemic. The research question guiding this study was "to what extent do the seven dimensions of servant leadership effect how NPOs perform during a pandemic?" Multiple hypotheses were derived from the research question to be evaluated during the study. A quantitative methodology was chosen because it allowed large volumes of quantified numerical data to be compared to verify or reject these hypotheses.