Promising Care

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From the Commentaries "'My Right Knee' was a personal turning point for me, and it raised the bar for the health care industry ... I wasn't quite prepared to hear a speech that would provide a defining moment in my own leadership journey and quest for quality." --Gary S. Kaplan, MD "Tomorrow's leaders will need Berwick's stunning ability to bridge and balance tensions without collapsing them, to hold contradictions." --Diana Chapman Walsh, PhD "As in all of his speeches, whether to an audience unfamiliar with the mortal drama of illness and privation or to those steeped in its complexities, Don Berwick signals the urgency and pathos of a wounded world." --Paul Farmer, MD, PhD "Dr. Berwick is masterful at the use of stories to convey memorable and vivid messages that are vital to the humanistic core as well as the modern challenge of medicine." --Christine K. Cassel, MD "It takes someone like Don Berwick to shake us out of our biomedical mindset and remind us that we are dealing not just with a disease, but with a person often buffeted by factors we can't quantify or control." --Mark D. Smith, MD, MBA