Performance Management: The Need for a Focus on Public Value

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Essay from the year 2011 in the subject Business economics - Business Management, Corporate Governance, grade: Good Pass, University of Portsmouth, course: Fraud & Corruption, language: English, abstract: Performance management of the policing sector consistently fails to take account of the most important resources in delivering performance people - the public. Research indicates that the primary problematic issue of police performance management is the unclear description of its culture and social outcomes which lead to poor performance and public mistrust. Current literature has only begun to start addressing the importance of social outcomes and public value, two crucial standards for performance measurement. This essay investigates performance management issues within the policing sector and the importance of including public value as an important resource to utilize in the performance management of the police sector.