Organizing for Reliability

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Ranga Ramanujam is Professor at Vanderbilt University's Owen Graduate School of Management. He serves on the editorial board of Stanford's High Reliability and Crisis Management series.Karlene H. Roberts is Professor Emeritus at The Haas School of Business, University of California, Berkeley, where she is also Chair of the Center for Catastrophic Risk Management. She is co-editor of Stanford's High Reliability and Crisis Management series.