Measuring Social Impact

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Organizations working across the third sector are facing increasing demand from investors and stakeholders to demonstrate how their work is leading to positive social change. This textbook offers a complete guide to emerging forms of social impact measurement, drawing on both theory and practical real-world examples. It covers: - an historical overview of the contributions by different disciplines to SIM, including organizational theory, sociology, social work, education and public policy - drivers for SIM, funder and investor requests, accountability and transparency, and strategic management - impact mapping and stakeholder engagement, at the individual level, programme or intervention level, organizational level and locality/regional level - design and implementation: proxy data, indicator banks, SPSS, qualitative and quantitative data, and blended value, methods for data collection, including how to conduct interviews, surveys and focus groups - learning from findings: the benefits and drawbacks to different forms of reporting, from 'greenwashing' to social reporting.