Measuring and Improving Organizational Productivity

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Productivity has become a national priority. Its effects are being felt on all levels--national, industrial, and individual. An organization must be able to measure productivity before effectively improving it. This volume is the first practical guide for developing productivity measurement systems. It describes the use of the Productivity Measurement and Enhancement System (ProMES), designed by its author and his colleagues. This detailed guide is a valuable source for organizational psychologists, management consultants, classes, and workshops.