Managing Crises: Expert Solutions to Everyday Challenges

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Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster. This book shows you how to: - Avoid a crisis entirely - Lay the groundwork for managing a crisis - Know when a crisis is imminent - Contain and resolve a crisis - Learn from each crisis you've resolved