Los Clientes Ganan, Los Proveedores Ganan

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In this book, the authors explore account manager issues through the lens of a highly successful account manager's career at one of the world's leading global enterprises. Every chapter in the book includes passages in their shared and individual voices, so as to highlight varying perspectives. But the entire book together draws on our combined experiences and expertise of the two authors This book focuses on the career of Gus Maikish, who had a highly successful career at IBM. Gus spent some time in important staff roles at both the firm's regional and corporate levels. But his dominant career focus was as an account manager. In this book, he joins with Noel Capon from Columbia Business School to present a career autobiography.