Lessons in Excellence from Charlie Trotter

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Charlie Trotter's Chicago restaurant is not only one of the premiere eating experiences in America -- it's also a thriving business whose cutting-edge approach to management is setting new standards for quality, efficiency, and profitability. In fact, people in just about any field can learn from Charlie's methods. In this breakthrough business guide, journalist Clarke conducts in-depths interviews with Charlie and his associates, and distills out invaluable lessons for entrepreneurs and hospitality professionals who are committed to creating consistent, highly respected, and innovative businesses. If you have any interest in improving your business, we guarantee you'll learn something new from this midwestern dynamo.