The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook

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Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self-esteem. How to Speak Up Without Putting Others Down, Participant's Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to * Express yourself in a straightforward way3/4without offending others * Stand your ground, tactfully even in the face of resistance * Persist with people who fail to follow through on their communications and promises