Handling Complaints Pocketbook
BücherAngebote / Angebote:
The Handling Complaints Pocketbook sets out a strategy for managing customer complaints in a way that will lead to an improved customer experience and, ultimately, a more successful business. It looks at the vital role good communication plays in this and explores ways to use transactional analysis techniques to defuse anger.
Folgt in ca. 15 Arbeitstagen