From Pen to Pension

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The book traces the career of the author who embarked on an occupation which, from modest beginnings, led to a senior management role at one of the bank's largest branches in the south of England. At a time when the country was experiencing a period of austerity, as a result of the Second World War, this book records the huge changes brought about by mechanisation, decimalisation and computerisation, plus the introduction of the credit card. Whilst the banks played an essential part in the economic development of the United Kingdom, there were mistakes along the way. As a result, in recent years, the term mis-selling has become synonymous with banking and reflects a darker period in banking's recent history, which has reverberated across the whole industry.