Business Process Change

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Global competition, sluggish economies and the potential offered by emerging technologies have pushed firms to fundamentally rethink their business processes. Business Process Reengineering (BPR) has become recognized as a means to restructure aging bureaucratized processes to achieve the strategic objectives of increased efficiency, reduced costs, improved quality and greater customer satisfaction. Business Process Change: Reengineering Concepts, Methods and Technologies provides extensive coverage of the organizational, managerial and technical concepts related to business process change.Among some of the topics included in this book are: process change components, enablers of process change, methodologies, techniques and tools, team-based management, effective adoption of BPR.