Benefits Management

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--Benefits Management Second Edition shows how the enduring challenges of achieving business value from information systems and technology projects can be addressed successfully. The approach, which is synthesized from best practices, sound theories and proven techniques from a range of management disciplines, is exemplified from the authors' extensive experience of working with a wide range of organizations. With examples from a wide variety of projects including non-IT projects, the book is written in an accessible style, ideal for practicing managers, and includes check lists and templates for using the processes, tools and techniques and real-life case studies of their application and impacts. "A must read for anyone who wants to understand, articulate or prove how technology delivers real bottom-line business value"--Sarah Harries, Head of Business Improvement, BT plc "An invaluable reference for driving more value from your IT and project spend"--Jason Haines, Finance and Operations Director, Allen & Overy LLP "The Benefits Management book is one of the most relevant books I have ever read. Benefits management is a key success factor for any project or program and this book describes how to do it in a pragmatic and logical way."--Dr. Axel Uhl, Head of Business Transformation Academy, SAP