Analytics and Decision Support in Health Care Operations Management

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A PRACTICAL, EXCEL-BASED INTRODUCTION TO CORE ANALYTIC AND DECISION SUPPORT TECHNIQUES IN HEALTH SERVICES ADMINISTRATION Analytics and Decision Support in Health Care Operations Management provides a comprehensive introduction to essential analytic methods spanning tactical, operational, and strategic decision-making and analysis, with clear explanation and practical demonstration. Now in its third edition, this book features Excel-based examples and exercises that illustrate everyday applications, with clear direction on data acquisition under a variety of systems. Extensive exercises link concept to practice in real-world terms, while authoritative explanation of new and emerging technologies leaves administrators better-equipped to improve their facilities' performance. Analytics and Decision Support in Health Care Operations Management, Third Edition explores: * Essential analytic techniques including decision tree analysis, productivity measurement, queuing models, simulation, supply chain, and project management * Management models and methods for improving processes and productivity, with new in-depth coverage of lean management, six sigma, quality control, and more * Geographic information systems, free macro based "Excel templates", access to health information databases, and other technology critical to effective health care administration Excel templates, PowerPoint slides, web-based chapter-end supplements, and data sources facilitate use in the classroom, while the practical focus and comprehensive scope provide a high-value resource for working administrators. Accurately reflecting analytics' increasing role in health care administration, this book provides the critical guidance every professional needs.