Analysing Language, Sex and Age in a Corpus of Patient Feedback

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This Element explores approaches to locating and examining social identity in corpora with and without the aid of demographic metadata. This is a key concern in corpus-aided studies of language and identity and this Element sets out to explore the main challenges and affordances associated with each approach and to discern what they can (and cannot) show. It describes two case studies, which each compare two approaches to social identity variables - sex and age - in a corpus of 14 million words of patient comments about NHS cancer services in England. The first approach utilises demographic tags to group comments according to patients' sex/age, while the second involves categorising cases where patients disclose their sex/age in their comments. This Element compares the findings from both approaches, which are critically discussed in terms of their implications for corpus-aided studies of language and identity"--