A Workbook on Congregational Conflict for Pastors and Church Leaders
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You will discover: . The signs of a conflict you should address. . The tools to analyze conflict. . How to make a plan of action. . What to do to help those in conflict settle their issues. . What to do to help those in conflict find reconciliation. . How to work with difficult personalities. . How to work with groups and committees in conflict. . How to avoid the most common mistakes in conflict work. . When to get professional help. This Workbook is a valuable resource for the pastor or church officer who is faced with congregational conflict, lacks specific conflict response training, and needs to help her or his congregation through a troubling conflict. It also serves as a working tool and a resource for learning and training.
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